By booking an experience with Excuri, you agree to the following terms.
Eligibility: You must be 18+ or have permission from a guardian to book.
Bookings & Payments: A deposit or full payment may be required at the time of booking. We reserve the right to cancel bookings if payment is not completed.
Changes & Cancellations: Free cancellation is available within a flexible window. Outside that window, cancellation fees may apply.
Responsibility: You participate in our activities at your own risk. Excuri is not responsible for loss, damage, or injury unless caused by our negligence. Behavior: We reserve the right to refuse service to guests acting inappropriately or endangering others.
3. Refund & Cancellation Policy
Last Update : [04/13/2025]
We understand that plans can change. Here’s how we handle cancellations.
Free Cancellation: Available if made at least 24 hours before the activity.
Late Cancellations: If canceled within 12 hours, a partial or full fee may be retained.
No-Show Policy: No refund is given for missed activities without prior notice.
Weather-Related Cancellations: If we cancel due to weather or safety, you’ll receive a full refund or be offered an alternative date.
5. Contact Information
For questions about these policies, please contact us.
2. Privacy Policy
Last Update : [04/13/2025]
Excuri values your privacy. This policy explains how we handle your data.
What We Collect: Name, contact info, booking details, and payment data.
How We Use It: To confirm your bookings, improve services, and send updates.
Third-Party Sharing: We do not sell your data. We only share with service providers (e.g., payment processors) when necessary.
Cookies: Our website may use cookies to enhance your browsing experience.
Your Rights: You can request access, correction, or deletion of your personal data at any time.
4. Liability Waiver
Last Update : [04/13/2025]
By participating in any Excuri activity, you acknowledge that.
Outdoor activities involve risks such as injury or property damage.
Late Cancellations: If canceled within 12 hours, a partial or full fee may be retained.
You are physically able and voluntarily participating.
You release Excuri and its team from liability for any injury, loss, or damage, except where legally limited.
